Posted by: Diabolic Preacher | January 31, 2007

controlling organizational behavior for profits

Got a taste of pre-school games-based learning in MCA…learning about organizational behavior.

Like I heard from my senior last year that this particular visitin faculty taught his lessons by the medium of games…not counterstrike. games that requires teamwork n a few brains stormin brilliant techniques. so this post’ll be broken into paras. 1st about the game and it’s analogy in real life. second will be about how the two randomly chosen teams performed and the immediate observations. 3rd’s gonna be about the theory that the game taught us. so here it comes…

Both teams had to stand in their own circle formation with hands connected. This is a project team and we were the team members from various departments/phases of production. Sir was the customer and he had a big ring/hoop with him. This was the project. He made two people in the circle leave hands, inserted the ring and then made em join hands again to close the circle. Now the ring had to pass around and reach back the same position. So what’s so interesting? He as a customer asked us to give an estimate of time required to do the task and if we finished earlier or later than the estimate…the customer would penalize us…he was talkin in terms of 100 bucks per minute. being a customer looking for optimised performance he chose our team between the 2 since our genius few with leadership skills (it does help to think n speak…doesn’t it?) thought up a technique that they felt was right….not clarifyin if that was what the ‘customer’ wanted and gave an estimate of just one minute. the other team gave an estimate of 25 minutes!! looks like they’d rather play all through and not bother about the theory. sir commented that probably they just wished to stand n hope the ring got bored and started moving on it’s own :p

so now onto the performances…startin with our team 🙂 first time the technique thought up by our team was to just move around with the ring being effectively moved around back to its initial position…forgettin the requirement of the customer that the ring should pass through all team members and not just thru all positions. all this while the other team was asked to take a look at how we were performing…there were 2 be 3 chances…but i think this was the 0th one :p so we formed the circle and the project development started again. people thinkin of ways to twist n wriggle their bodies thru the hoop in a non-standardized way…you’d see 4-5 variations of doin it and then get confused…which one you’re supposed to do. head first or feet first? so this round went about in a confused way and we finished in 3 minutes…2 more than our estimate. now the other team was challenged to finish earlier than 3 minutes and win the game…rather than just casually finishin in 25 minutes. this the customer thought was instrumental in bringin out the competitive spirit…firing bellies…no….fire in bellies (eno…where’s the eno?) :p . hmm so now that they figured out the technique and the flaws of our team that they could improve on, the leaders of the team quickly passin out orders n hints and encouragement blah blah’s. in the meanwhile the customer/sir hinted our team to create market forces, but didn’t mention how in the game…so the resultin interpretation was to distract the other team n discourage em n do all monkeyin around to get the other team to not meet the target…quite a sight n sound. 😀 so the other team finished in 1 min 25 secs. n then we had 2 more chances to beat that record…till the best times got recorded. in the case of the 2nd team the ring made of connected some plastic (pvc?) garden pipe (but not so heavy… :S) sorta segments often got disconnected…system crash? 😀 but anyways now back to our team…the other team’s chance to distract using market forces…literally ghaade chepe! it kinda bugged me…coz that was like almost gettin within the organization… so this time around the team figured out the 1 out of 4-5 variations of twistin n wrigglin the body thru the hoop but given that there was no formal authority tellin what to do…it was the consensus n the general blank-faced head noddin that seemed to suggest that everyone got the technique…not important how much and how exactly. so given that now we had to finish earlier than them, the leaders encouraged participation shoutin “take it easy! take it easy…chill! chill!” it worked but took as just 5 seconds less than the other team…customer in dilemma eh? so now chance 3 for both the teams. again…the same process…didn’t notice much about the other team, should have recorded them live to give a better idea…but it just didn’t strike me…besides there was too much “market forces” overcrowding…i know i know…bad excuse. in the end. in 3rd round when every team member was clearly explained the standardized technique and the false notion that consensus was essentially the idea of all the members was discarded. so this time the task got finished in just 43 seconds…from 180 seconds to 43 seconds!! the other team as far as i remember couldn’t finish in less than this time…someone comment in the corrections and the article will be updated…yeah u need to prove as well. 🙂

now for the theory part. we learnt about the factors that affected how organizational behavior (behavior of the organization’s resources…esp. human resource…the one who can make or break the organization) was modelled towards profitability. The factors being :-

  1. Dominant Coefficient (D.C.) : – the self-appointed group leaders…the blabbermouths. these are the only few people who can take charge of convincing the team what the customer wants from them…so the customer invests his energy in explaining only to these DC’s
  2. Social Bonding : – The competition created among the two teams led to each individual feeling some sort of responsibility to perform well for the sake of the whole team. some performers emoted prominently their frustrations…while others’ flaws got camouflaged. Social Bonding is essential for the team to function as a whole with full force.
  3. Task and Technique : – as we saw in our team’s first attempt…we wanted to do the task in our way not how the customer wanted…this is a usual blunder…n so we didn’t feel that bad…atleast not me :p when you know the exact task you invest your thinkin powers in the right direction for most optimised technique/technology.
  4. Environment : – not so much common with the game as such but y’know the workplace environment makes you behave in a certain way. think about it…check out a classroom or some plush office of some big IT company. they’re maintained in order to make you behave in a certain controlled way without mentionin anything explicitly…just like rules of the home for it’s family members.
  5. Employees: – the employees chosen for a task should be of somewhat homogenous range….i.e. including say. a member of the faculty in the team would’ve brought in more chaos n confusion.
  6. Structure Systems : – not so sure about this…but from the few words i caught in passing, it indicated about a systematic well-established standardized process in place to accomplish the task…something that our team experienced in it’s final attempt.

Hmm…so what do ya fellas think about this method of teaching…will take too much time?…will be distractive?….will lead to disinterest in other subjects?…will help in understanding the fundas but not help remember em? (sir told “ratta maar ke mat aao” he speaks hindi quite often…n students seemed to connect with him so well). that was my first impression n first class with mr. kishore shah. whose first session i definitely seemed to have sorely missed now….ARRGGHHH!! 😀


Responses

  1. Hmm, It is best when Management lessons are taught by giving such practical life examples, because it allows your mind to think on its own and find it way out!

    One more thing you could learn from this game is – teamwork. Teamwork is very essential, and unless everyone works in like a team, the task wont be complete!

    Books are making our minds devoid of any creativity. Such management lessons can be a good break, and can “force” and individual to think, so that only the fittest survives! 🙂

    -Nirwa

    (is the comment relevant?)

    • yes the comment is relevant and sir was trying to convey exactly what you have wrote here. teamwork…yes yes…i like to see the team work :p


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